Agent workspace
Sign in to your workspace
Pick up cases, answer calls, and keep every channel in one place.
trulyfree.com (TF HQ)
Admin / Super admin / Team lead / Agent / Viewer — marketplace-wide ops.
Marketplace HQ admin — tickets/calls/members for TF as the whole marketplace.
Lands on /inbox
ALIGN (AL)
Align Admin / Team lead / Agent / Viewer.
Align seller workspace admin.
Lands on /inbox
Nablus Olive Oil Soap Co. (NBS)
Nablus Olive Oil Soap Co. staff + TFH dual-sign-in (Admin / Lead / Agent / Viewer).
NBS seller workspace admin — soap product / order support.
Lands on /inbox
Parker Pastures (PP)
Parker Pastures Admin / Team lead / Agent / Viewer.
Parker Pastures seller workspace admin.
Lands on /inbox
Partner Support (desk)
Admin / Agent — the brand that owns the partner audience (ADR-0063).
Partner Support desk admin — owns the partner audience: its KB, brain, and widgets.
Lands on /inbox
Seller Support (desk)
Admin / Agent — the brand that owns the seller audience (ADR-0063).
Seller Support desk admin — owns the seller audience: its KB, brain, and widgets.
Lands on /inbox
Truly Free Home (TFH)
Truly Free Home Admin / Team lead / Agent / Viewer.
TFH seller workspace admin — support for TFH customers only.
Lands on /inbox
Dev / mock only: grouped Admin / Team lead / Agent / Viewer personas. Presence starts Offline after login; hidden when AUTH_MODE is not mock.